No 100% lie.
The unit doesnt get that hot to melt itself.
The bends are factory defect or people being to ruff in handheld mode and bending the systems
Mine seems fine. I feel like it’s more of a manufacturing issue than anything. Possibly because of the material they used. If you’re concerned, take two pennies and put them in your dock to seperate it a little. Then use nickels after a day or so. Like this: