Pharah can mess up pretty well everyone that she’s above. I haven’t had issues as soldier getting a Pharah down, especially with helix rockets. And like I said, if you’re playing soldier effectively, it’s not that hard to build ult charge. That visor should go straight to Pharah if she’s on the opposing team before all else but many cases it doesn’t. At least get her down when you ult then pick off others.
I played Orisa and lost team comp with a soldier who wouldn’t protect even though a Pharah was targeting me the entire game and there was no one else with near his ability to help. I even set shit up perfectly for him and kept throwing hault to pull her and throwing a few shots myself. Unfortunately I can’t keep my eye to the sky like that and have to focus on the barrage of shit in front of me and to the sides. I held the payload each time I was up and as soon as Pharah would kill me, enemy team would immediately move it forward like mad before I got that thicc girl back to set up. In that situation, YES, it is your fault as a soldier.