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Nintendo's Reggie Fils-Aimé On Why The Switch Uses A Mobile App For Voice Chat

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"Nintendo's approach is to do things differently".

One feature of the Nintendo Switch that has caused frustration among its fan base is the way in which the console handles voice chat. Rather than having voice chat features run directly through the console - just like the PlayStation 4 or Xbox One - the Switch relies on a separate smartphone app which must be connected to the game you're currently playing.

To say that players are unhappy with this decision would be an understatement, with online reactions to news surrounding the dedicated app seeming almost exclusively negative. When
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released on the system this summer, the game proved that
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after all, but Nintendo is still committed to using the app and
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just last month.

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