If you want to climb solo que you absolutely cannot expect your team to do anything for you. You have to be that asshole who mains only one (maybe 2) heros and nothing else. You have to main either Offense or Tank. There is no question about it. These 2 roles rely the least on your team, whereas defense and support class need a team that is good enough in their roles to have a big impact. If you were group que'ing I'd say main support because there's actually so few "good" supports out there, most people just flex onto it. Anyway here's my story; s2 silver casual, s3 silver, lower sr casual, s4 low bronze I started to realize I suck and I wanted to get good at the game. s4 I spent mostly trying to get better at a lot of heroes and be a flex main to help the team, the end result ; mostly played support for shit dps and tanks, ended in low gold. s6 Enough is enough I loved Tracer, she has an incredibly high skillcap. I insta-locked her every game and I got so much better. She can easily carry nearly any team comp in the right hands. I put 20hrs into only Tracer gameplay and holy shit I started carrying after hr 15 or 16. Everything after that was up and up; Ended in Diamond. s7 placements; Low Diamond again, I'm aiming for Masters this season. Total of 68 hrs of almost nothing but Tracer, I only played other heroes in quickplay, never in competitive. My advice to you is pick a hero Tank or Offense, preferably with a high skill cap. You'll get yelled at for insta-locking and honestly just mute voice chat until plat, nothing anyone says is meaningful until at least plat and often leads to great triggerings. Practice aim with that hero, play competitve with that hero, don't care as much about losses, think about each death and how you could've handled the situation more favorably. If you can play a hero with a large impact in uncoordinated teams very well, you can make it to plat in the space of a season. After plat feel free to branch out more, but you will not climb on support in low level unless you are secretly a grandmaster or top 500, it just doesn't happen. Good luck my friend!